Often, companies tend to separate marketing and sales departments, both having clearly different methods of conducting business. However, organizations that recognize the critical areas of overlap of sales and marketing may receive the added benefit that comes by combining these two functions together. It’s important to note, both sales and marketing have the same end goal -- revenue growth – and finding ways for one to leverage another becomes a value commodity for both.
Although there is overlap, the two functions certainly have their own objectives when it comes to meeting the larger growth goal. For instance, in marketing, the main objectives are to create awareness, build engagement, assist in lead conversion and increase client value. Whereas sales’ objectives may be to further qualify a lead, create a personal relationship, close a sale and help in retaining a client. Marketing can achieve many of its objectives through automation and technology tools that assist in an overarching and widespread message; whereas, sales relies less on a larger outreach and more on personal connections through networks and other channels. However, both these functions view the client as a relationship that must be nurtured in order to be acquired.
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